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How to Use Company-Level Newsletter Templates in Letterhead

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Company-Level Templates let you build a newsletter layout once and share it with every channel in your organization — keeping branding consistent without rebuilding the same design per channel.

  • Only company admins can create and manage company-level templates.
  • Shared templates appear to all channel users in the Templates section but can’t be edited there — channel users clone them instead.
  1. Log in with your company admin account and open the Templates section.
  2. Choose Create New Template.
  3. Build the layout in the editor using your brand kit — colors, logos, and fonts.
  4. Use Preview and activate, then Preview as to see how the template renders in a specific channel’s context.
  5. Under Activate in Channels, pick which channels should have access.
  6. Click Activate to make the template available across your organization.

Channel users can’t edit a company template directly. To customize one, click Clone from the channel’s Templates section — the copy is channel-level and fully editable. When you clone a company template, you can give the copy a custom name so it’s easy to find later.

Who can create and manage company-level templates? Only company admins.

Can templates be previewed before sharing? Yes — admins can preview a template in the context of any channel before activating it.

Can channel users edit shared company templates? No, but they can clone them and modify the copy freely.

Still can’t find what you need? Contact support.