What is the Organization Audience page?

The Organization Audience page shows your audience across every channel in the organization. For each member you can see how many channels they belong to, which specific channels (in the Channels column), and their status — so you can tell at a glance which newsletter, list, or publication each subscriber is active on.

This page is for organization administrators; channel roles see their own channel’s audience on the regular Audience page.

Filters

• Search — look up a specific subscriber by email or name.
• Channels — narrow the list to subscribers of one channel.
• Status — filter by any of the subscription statuses below.

Audience statuses explained

Status	What it means	What you can do
Any status	All contacts regardless of subscription status.	Search or filter across the entire audience.
Cleaned	The email has bounced or failed delivery too many times.	Can’t be emailed; consider updating their address.
Disengaged	Hasn’t interacted (opened or clicked) in a while.	Avoid over-sending; use for re-engagement or pruning.
Not Subscribed	In your database but never opted into marketing messages.	Can’t send campaigns unless they explicitly subscribe.
Pending Re-engagement	Marked inactive and part of a re-engagement effort.	Good target for win-back campaigns.
Pending Confirmation	Signed up but hasn’t confirmed (double opt-in).	See managing pending confirmations.
Subscribed	Actively opted in.	Safe to send newsletters to.
Unsubscribed	Opted out of future communications.	Don’t email unless they resubscribe.

Below the filters, the channels table lists each membership with Name, Email, Channel, and Status.

Related

• How to View or Edit an Audience Member
• Working in Audience