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View newsletter reputation scores in List Health and Portfolio Health

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The List Health and Portfolio Health tables include a Reputation column showing a color-coded score (0–100) for each newsletter, based on its sending metrics β€” an instant read on your deliverability standing across all your newsletters.

  • Green (80–100) β€” strong sending reputation.
  • Amber (56–79) β€” moderate; may need attention.
  • Red (55 and below) β€” poor; needs improvement.
  • β€” (dash) β€” not enough sends yet to calculate a score.

Each column header includes a tooltip explaining what it measures.

  1. Go to Audience in the main menu.
  2. Open List Health or Portfolio Health.
  3. Check the Reputation column.

For newsletters with weak reputation, review your bounce handling, lean on engagement-based segments to mail your active readers, or enable List Optimization to manage inactive contacts.

For the rest of the Audience toolkit, see Working in Audience.

Still can’t find what you need? Contact support.