Letterhead Help Center

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Letterhead Help Center

Audience

Audience

How to manage your subscribers including adding, unsubscribing, batch uploading, tags, and segmentation.

What is the Organization Audience page?

Adding/Updating Audience Members

How can I add a subscriber to my account?

How do I upload subscribers?

How to View or Edit an Audience Member

Can I resend the 'Verify your subscription' email to my audience to remind them to confirm their subscription?

How do I add or update audience members through Zapier?

Is it possible for administrators to re-subscribe audience members?

Does Letterhead have the option for mass deletion of the subscriber's contact details?

Zapier

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Profile Fields

What is a custom field, and why should I use it?

What are audience profile fields in Letterhead?

Personalization Tags

Tags & Segments

How do tags and segments work?

Can I delete Segments or Tags?

Engagement

How to manage the Audience Engagement page per channel?

Understanding bounces & Letterhead's bounce handling

Do I need to warm up and verify emails prior to my first send with Letterhead?

Automated List Optimization

Managing Audience Members in Pending Confirmation Status

Smart Engagement-Based Segments

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Unsubscribes

What Happens When Someone Unsubscribes From Your Newsletter?

Why You Can’t Delete Audience Members in Letterhead