Letterhead Help Center

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Letterhead Help Center

Audience

Audience

How to manage your subscribers including adding, unsubscribing, batch uploading, tags, and segmentation.

What is the Organization Audience page?

Does Letterhead have the option for mass deletion of the subscriber's contact details?

Re-engaging Pending Subscribers

Zapier - Add/Remove Subscribers and Tags

How to add your mailing address and unsubscribe link to your newsletter?

Smart Engagement-Based Segments

Automated List Optimization

Letterhead's Recipient Validation

Adding/Updating Audience Members

How can I add a subscriber to my account?

How can I upload subscribers using a CSV file?

How do I view or edit an audience member

Can I resend the 'Verify your subscription' email to my audience to remind them to confirm their subscription?

How do I add or update audience members through Zapier?

Is it possible for administrators to re-subscribe audience members?

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Profile Fields

What is a custom field, and why should I use it?

What are audience profile fields in Letterhead?

Personalization Tags

Tags & Segments

How do tags and segments work?

Can I delete Segments or Tags?

Engagement

How to manage the Audience Engagement page per channel?

Understanding bounces & Letterhead's bounce handling

Do I need to warm up and verify emails prior to my first send with Letterhead?

Unsubscribes

What happens when someone unsubscribes from your newsletter?

Why Letterhead doesn't support deleting audience members