Learn about your options for re-engaging subscribers.
If you’re concerned about specific pending confirmation emails:
- Submit a support ticket, and we can verify whether the emails reached their intended audience and if they were opened.
- If the emails didn’t reach the recipient’s inbox, we can resend them upon request.
We are currently evaluating bulk re-engagement options with a focus on compliance with CAN-SPAM regulations.
Generally, if a user receives an opt-in successfully — e.g., it makes it into their inbox — and they don't engage with it, that is their choice, and we want to be extra careful about re-engaging people, as it might be misconstrued as spam.
If a bulk re-engagement feature that meets compliance standards is introduced, we’ll announce it publicly. Stay tuned!
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Need Help?
If you have questions or need assistance, please contact our support team at support@tryletterhead.com or log a support ticket through the Help Center!