FAQ

Frequently asked questions

• Can I delete Segments or Tags?
• What is the difference between Private and Public newsletters?
• Why are my clicks different from what I expect?
• As a subscriber, can I submit an article through Letterhead?
• When to use Curations, URL, and RSS feeds
• When are welcome letters triggered?
• Why can't I upload an image to the image block?
• Why is my newsletter displaying differently across email clients or devices?
• Why can't I send an attachment with my newsletter?
• If a global ad was scheduled for yesterday, but no newsletter was sent out, will that ad automatically go into today's newsletter?
• Exploring the RSS Feed Block
• Tracking & UTM codes in Letterhead