FAQ

Frequently asked questions

• What's the Difference Between "Hide from Archive" and Public Newsletters?
• As a subscriber, can I submit an article through Letterhead?
• When are welcome letters triggered?
• Why can't I upload an image to the image block?
• Why Can’t I Include Attachments in My Newsletter?
• What Happens If a Global Ad Was Scheduled but No Newsletter Was Sent?
• Tracking & UTM codes in Letterhead
• Why does my antivirus give me a warning when I click on the links on the news page?
• What Emojis Does Letterhead Support?
• How to Clear Cache and Cookies
• What Permissions Does the Channel Administrator Have?
• What Permissions Does the Organization Administrator Have?
• What Permissions Does the Content Contributor Have?
• Why am I receiving DMARC Reports