FAQ

Frequently asked questions

• How can I tell the difference between newsletters in Hide from archive and Public?
• As a subscriber, can I submit an article through Letterhead?
• When to use Curations, URL, and RSS feeds
• When are welcome letters triggered?
• Why can't I upload an image to the image block?
• Why can't I send an attachment with my newsletter?
• If a global ad was scheduled for yesterday, but no newsletter was sent out, will that ad automatically go into today's newsletter?
• Tracking & UTM codes in Letterhead
• Why does my antivirus give me a warning when I click on the links on the news page?
• What emojis does Letterhead support?
• How to Clear Cache and Cookies
• What permissions does the Channel Administrator have?
• What permissions does the Organization Administrator have?
• What permissions does the Content Contributor have?
• How can I update my credit card in Letterhead?