Learn how to clear your browser’s cache and cookies to resolve loading issues and improve performance.
Google Chrome
Clear Cache and Cookies on Desktop:
- Open Google Chrome: Launch the Chrome browser on your desktop.
- Access Settings: Click on the three-dot menu icon located in the top-right corner of the browser window. From the drop-down menu, select "Settings".
- Navigate to Privacy and Security: Scroll down and click on "Privacy and security" from the left-hand menu.
- Clear Browsing Data: Under the "Privacy and security" section, select "Delete browsing data".
- Choose Time Range and Data Types: Choose the time range you want to clear, and make sure "Cookies and other site data" and "Cached images and files" are selected.
- Click on Clear Data: Click on the "Delete data" button to confirm and clear cache and cookies.
Safari
Clear Cache and Cookies on macOS:
- Open Safari: Launch the Safari browser on your Mac.
- Access Settings: Click on "Safari" in the menu bar and select "Settings".
- Go to Privacy: Navigate to the "Privacy" tab.
- Manage Website Data: Click on "Manage Website Data".
- Remove All: To remove all cookies and website data, click on "Remove All". Alternatively, select specific websites and click "Remove" to delete data for those sites.
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