FAQ
      Back to home
      1. Letterhead Help Center
      2. FAQ

      How to Clear Cache and Cookies

      Google Chrome

      Clear Cache and Cookies on Desktop:

      1. Open Google Chrome: Launch the Chrome browser on your desktop.
      2. Access Settings: Click on the three-dot menu icon located in the top-right corner of the browser window. From the drop-down menu, select "Settings".
      3. Navigate to Privacy and Security: Scroll down and click on "Privacy and security" from the left-hand menu.
      4. Clear Browsing Data: Under the "Privacy and security" section, select "Clear browsing data".
      5. Choose Time Range and Data Types: Choose the time range you want to clear, and make sure "Cookies and other site data" and "Cached images and files" are selected.
      6. Click on Clear Data: Click on the "Clear data" button to confirm and clear cache and cookies.

       

      Safari

      Clear Cache and Cookies on macOS:

      1. Open Safari: Launch the Safari browser on your Mac.
      2. Access Settings: Click on "Safari" in the menu bar and select "Settings".
      3. Go to Privacy: Navigate to the "Privacy" tab.
      4. Manage Website Data: Click on "Manage Website Data".
      5. Remove All: To remove all cookies and website data, click on "Remove All". Alternatively, select specific websites and click "Remove" to delete data for those sites.