Welcome! As an Org Admin, you have the keys to everything across every channel and organization setting. Here's what to focus on:
At the login screen. Enter your email and click the forgot password to gain access to your Letterhead account.
Make sure to add 'teams@invitation.to.letterhead.email' to your contacts, in order to ensure you receive your login credentials
🔗 What You Can Access:
- Org Dashboard: Cross-channel audience growth and delivery performance.
- Audience: Search audience members by channel, name, or status.
- Promotions: Launch promotions across multiple channels.
- Newsletters: Full access to create, automate, and curate.
- Templates: Create and edit.
- Curations: Add articles via RSS Feeds, Browser Extension, or API
- Automations: Set up recurring sends.
- Archive: View published newsletters as they appear publicly.
- Reports: Custom reports across periods.
- Teams: Add/remove users and assign roles.
- Settings: API keys, integrations, sending domains, webhooks.
- All Channel/Content Contributor Level Tools
Note: Organization Admins have all the permissions of Channel Admins and Content Contributors, plus access to organization-wide settings and dashboards.
Get Started:
- Navigate to your Org Dashboard to assess performance.
- Add team members in Settings > Teams.
- Review and configure Sending Domains.
- Generate insights in Reports.
- Update Audience Policies in Settings > Newsletters.
Recommended Videos and Articles:
- 🔠 Letterhead Glossary
- 📽️ Channel Branding
- 📽️ How to add your domain for your brand or per newsletter
- 📽️ Managing team members: adding and assigning roles/channels
- 📽️ Overview of The Organization Dashboard
- 📽️ Importing audience via CSV (with tags)
- 📽️ Creating a newsletter
- 📽️ Scheduling a newsletter wth automations
Need Help?
If you have questions or need assistance, please contact our support team at support@tryletterhead.com or log a support ticket through the Help Center!