This article will guide the user on how to change an existing campaign in the organization or brand using our new features.
1. Once you are logged in, make sure that you click on the brand/organization name.
2. Click on the Promotions drop-down and select Campaigns.
3. You can click the campaign's row to make changes.
4. You will be routed to the page where you can edit the Name of the Campaign at the top.
5. You will then see the Promotion section. You can edit the promotion by clicking on the drop-down arrow and selecting a promotion.
You can click on the pencil icon to edit the details.
6. In the Schedule section, it is indicated how many days the promotions will run. Then you will see TWO options.
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- Change occurrence - you will see a specific date as to when the promotion will run.
- Change every upcoming occurrence - You can select dates as to when you would like to run your promotions.
If you would like to update the days, click the Change every upcoming occurrence. You will notice that the number of days will change too.
7. In the Content section, you can update the promotion details.
Please note that the text character for the promotion description is only up to 641 characters.
8. Once you are done updating the details, click the Update Occurrence, or if you change your mind, and don't want to update, click cancel.
9. If you continue to hit Update Occurrence, there should be a green notification on the top saying Promotion Saved.
You can close the window and go back to the Campaigns page. In the Promotion section, you will see the promotion you updated.
Need Help?
If you have questions or need assistance, please contact our support team at support@tryletterhead.com or log a support ticket through the Help Center!