How to add or remove promotion credits to a promotion customer's account

Learn how to modify by adding or subtracting credits that a promotions customer has on their account.

There are many reasons why you might need to request to remove or add additional credits to your customer's promotions account.  Currently, to do this, you'll need the assistance of our support team.

To add or remove credits to an account, simply file a support ticket with this information in the ticket description
  • The promoter's name
  • The promoter's email
  • How many & what type of promotions are to be added or removed

Once our support team has completed this, you'll receive an email follow-up.