Sending from a custom domain

Learn how to verify your domain name so that you can send your newsletter from a custom email address.

To send newsletters from your own custom domain name, submit a support ticket and include your desired domain name and email address (e.g., We'll then provide you with two DNS records you'll have to update with your domain registrar (Google Domains, Godaddy, Namecheap, etc.). Once you've made those changes, reply to your support ticket.

We will verify and update your account upon successful confirmation. 

Our team will check the sending health of your desired custom domain as part of this process, and clear it with major ISPs.

Depending on the results, our system may recommend that you use one or more subdomains (for example, instead of the top-level domain for sending, to improve performance and reduce bounces. 

If needed, we will also recommend custom IP addresses. Note that while some consultants recommend custom IPs for every sender, this is typically not needed in practice and usually provides no measurable benefit; your domain and its reputation (along with the content of your emails) are significantly more important.