CSV Audience Import

Learn how to import audience members to Letterhead using a CSV file

The Audience page lets you view, add, manage, and import your newsletter subscribers.

To access the Audience page, click on Audience in the Letterhead menu.

Click the Upload CSV link under the Add subscriber button.

Click on Open add-contact menu

Click on Upload CSV

Click on Upload CSV

Click on our template to download

Click on our template

To successfully upload a CSV file of your subscribers. Your file must match the format of our template.

Example upload:
Screen Shot 2021-06-15 at 3.54.35 PM

  • The name of all four properties, using this exact spelling: name, email, status, and tags, must be included in your template.
  • The subscriber's name, email, and status are required fields; tags can be empty.
  • You must enter either 0, 1, or 2 in the status column. The numbers represent
    • 0 - Not subscribed
    • 1 - Subscribed
    • 2 - Unsubscribed.
  • The tags must be separated by pipes ( | ), and you can enter new and existing tags.
If the import is successful, you will get a success message and a confirmation email after the upload. Additionally, you'll receive an email confirmation or error report if the upload fails.